Frequently Asked Questions

Do you sell Kits?

At the moment no. However, we would like to one day. Please subsribe to our newsletter for future updates.
I am having trouble downloading my file(s) what should I do?

Please contact us so we may help you. But please allow between 1-2 business days for a reply.
I have made a cross-stitch using one of your patterns can I sell it?

Yes, you are allowed to sell a completed cross-stitch you made following one of our patterns. However, you are not permitted to resell the pattern itself. If you do decide to sell the finished cross-stitch online(on sites such as Etsy or eBay etc) we would appreciate it that you leave a link to our shop where you bought the pattern in the item description.
What size hoop should I use?

For round or square cross-stitch patterns a hoop apromately 8-inch in diameter works. For oval or rectangle patterns a 8x12 inch hoop works the best. You can buy hoops at Amazon, Etsy, Michaels or JoAnn.